SHIPPING CLAIM HANDLING PROCEDURES
BARSANDBOOTHS.COM, INC. IS NOT RESPONSIBLE FOR
LOSS OR DAMAGES INCURRED IN TRANSIT
Before accepting merchandise from the carrier, you
should inspect and note any loss or damage on the
delivery receipt. If inspection is not possible, please
note the following on the delivery receipt:
“CARRIER WILL NOT ALLOW INSPECTION OF MERCHANDISE.
I AM ACCEPTING DELIVERY, HOWEVER, MY ACCEPTANCE DOES NOT
VERIFY MERCHANDISE RECEIVED IN GOOD ORDER AND DOES NOT
WAIVE MY RIGHT TO FILE A CLAIM FOR CONCEALED DAMAGE”
If there is loss or damage, a
claim should be made immediately with the carrier. If
damage or loss is discovered after delivery, the carrier
should be notified immediately for an inspection of
concealed damage as well as for instructions in filing a
freight claim. Concealed damage claims must be filed
with the carrier within 10 days of receipt of goods. We
will assist you in replacing your merchandise once claim
procedures have been followed and we have been notified
by the carrier of such claim.
In the event of damage or
breakage, be sure to retain the entire outer shipping
container and carton (and packing material) in which
broken or damaged goods were packed. Call the carrier
immediately
to file your claim. The damaged merchandise must be in
original container and in original outer carton when
given to the carrier.
Shortages, other than loss in
transit, or any variance in the specifications of the
order must be reported to BarsandBooths.com, Inc. within
10 days of receipt of goods. Failure to make such claim
shall constitute acceptance of the merchandise and a
waiver of any defects, errors or shortages.
**Important information to retain for damage/shortage
claims**
Date
Shipment Received:
Date Claim
Reported to Carrier:
Carrier
Operator Name & #:
Carrier
Claim #:
Specific
Instructions Received from the Carrier:
